Zoho integration with Onoff Business

Zoho integration with Onoff Business

Efficiency in the service of growth

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Zoho x Onoff Business

Zoho Integration with Onoff Business: Harness the full potential of your customer-facing teams with complete automation, in-depth analytics, and customized solutions. Sign up for a quick CRM implementation and start transforming your customer relationships. Deliver personalized experiences and foster customer loyalty by engaging in timely and meaningful dialogues through the right channels.

Why integrate Zoho with Onoff Business?

Your Zoho CRM context, on every call

Your contacts sync automatically between Zoho CRM and Onoff Business, so you always know who’s calling and can open the full Zoho CRM record straight from the call screen. In the Onoff Business WebApp, admins can also add up to 5 Zoho CRM custom fields of their choice to the contact card, right under the usual details.

Zoho integration with Onoff Business - Quick access to customer information
Zoho Integration with Onoff Business - Automatic Recording of Interactions

Automatically record all interactions in Zoho.

Stay up-to-date and deliver exceptional customer service by automatically recording every interaction (calls, SMS, voicemails) with your users in Zoho. Simplify your workflow and maximize your team’s efficiency by centralizing all essential customer data in one place!

Contact synchronization and personalized analytics for optimal management.

L’intégration de Zoho avec Onoff Business vous permet d’importer et d’exporter facilement vos contacts, garantissant ainsi que vos données clients sont toujours à jour pour une gestion efficace et une satisfaction accrue. Utilisez des analyses et des rapports personnalisables pour suivre les performances et atteindre vos objectifs de satisfaction.

Zoho Integration with Onoff Business - Export and Import of Contacts

Connect Zoho to Onoff Business.

Don’t miss the opportunity to optimize your sales team’s performance and boost your company’s growth.

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It connects your Onoff Business phone system to Zoho CRM. Every call, SMS and voicemail your team handles is logged automatically in Zoho CRM, on contacts and leads alike, and your contacts stay in sync between the two tools.

Zoho CRM contacts that aren’t yet in Onoff Business are created there automatically. In the other direction, you can switch on automatic export so new Onoff Business contacts are added to Zoho CRM, or export a single contact by hand from its menu.

The CRM integration is available on the Advanced and Max plans. Advanced is €29 per licence/month (€26 on annual) and covers two integrations; Max is €49 (€44 on annual) with unlimited integrations. The Connect plan includes no integrations.

Yes. In the Console, go to Integrations > Zoho CRM > Settings > Custom contact fields, switch the setting on and pick up to 5 fields from your Zoho CRM account. They appear on the contact card in the Onoff Business WebApp, under the default details, which stay as they are. The choice is made per CRM, so if you also connect HubSpot, Pipedrive or Salesforce, you can show different fields for each.