{"id":7889,"date":"2025-10-02T16:05:05","date_gmt":"2025-10-02T14:05:05","guid":{"rendered":"https:\/\/business.onoff.app\/?page_id=7889"},"modified":"2025-10-09T10:46:51","modified_gmt":"2025-10-09T08:46:51","slug":"roles-et-permissions","status":"publish","type":"page","link":"https:\/\/business.onoff.app\/fr\/fonctionnalites\/plateforme\/interface-d-administration\/roles-et-permissions\/","title":{"rendered":"Gestion des r\u00f4les et permissions – Onoff Business"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\tFONCTIONNALIT\u00c9S<\/a> > …<\/a> > INTERFACE D’ADMINISTRATION<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gestion des r\u00f4les et permissions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Retrouvez tout le d\u00e9tail des r\u00f4les et permissions : simplicit\u00e9 d\u2019usage<\/span> pour les utilisateurs et contr\u00f4le pr\u00e9cis<\/span> pour les administrateurs, tout en pr\u00e9parant le terrain pour une gestion plus fine des droits.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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R\u00f4les et permissions avec Onoff Business\n<\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Gr\u00e2ce \u00e0 une structure pens\u00e9e pour l\u2019efficacit\u00e9, chaque collaborateur acc\u00e8de uniquement aux fonctionnalit\u00e9s qui lui sont utiles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Trois statuts pour une organisation ma\u00eetris\u00e9e<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Trois niveaux de r\u00f4le pour une gestion claire, fluide et s\u00e9curis\u00e9e de votre espace Onoff Business. Ce d\u00e9coupage en r\u00f4les\u00a0garantit une meilleure r\u00e9partition des responsabilit\u00e9s, une navigation plus fluide et une ma\u00eetrise totale de la s\u00e9curit\u00e9 au sein de votre organisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Une matrice de permissions claire et compl\u00e8te<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Chaque r\u00f4le dispose d\u2019un ensemble pr\u00e9cis de droits, d\u00e9finissant les actions qu\u2019il peut effectuer dans l\u2019environnement Onoff Business. La matrice ci-dessous pr\u00e9sente de mani\u00e8re d\u00e9taill\u00e9e les acc\u00e8s disponibles pour chaque fonctionnalit\u00e9, de la gestion des employ\u00e9s \u00e0 l\u2019analyse des appels, afin d\u2019assurer une visibilit\u00e9 totale sur les capacit\u00e9s de chaque profil au sein de l\u2019organisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"R\u00f4les\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Propri\u00e9taire<\/p>\r\n <\/div>\r\n

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Admin<\/p>\r\n <\/div>\r\n

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Utilisateur<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n

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Gestion de l\u2019organisation<\/p>\r\n

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G\u00e9rer les employ\u00e9s (Cr\u00e9er, \u00e9diter ou supprimer, r\u00e9initialiser mot de passe,\r\n r\u00f4les).<\/p>\r\n

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G\u00e9rer les d\u00e9partements<\/p>\r\n

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Changer la langue<\/p>\r\n

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Facturation & licenses<\/p>\r\n

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Voir la facturation<\/p>\r\n

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Modifier la facturation<\/p>\r\n

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Cr\u00e9er des engagements, g\u00e9rer les upgrades d\u2019offre et leur fr\u00e9quence.<\/p>\r\n

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Voir les cr\u00e9dits et licenses disponibles.<\/p>\r\n

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Ajouter, modifier ou r\u00e9duire les cr\u00e9dits et licenses<\/p>\r\n

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Gestion des num\u00e9ros<\/p>\r\n

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Assigner, r\u00e9assigner ou supprimer des num\u00e9ros.<\/p>\r\n

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Greeting (SVI)<\/p>\r\n

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Cr\u00e9er ou supprimer un SVI (Greeting)<\/p>\r\n

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Greetings : Voir la liste des messages d\u2019accueil disponibles.<\/p>\r\n

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Int\u00e9grations<\/p>\r\n

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Voir la liste des int\u00e9grations disponibles (selon l\u2019offre).<\/p>\r\n

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Vue administrative des int\u00e9grations.<\/p>\r\n

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Configurer une int\u00e9gration (Pipedrive, Hubspot, Salesforce, Zoho, ect.).<\/p>\r\n

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Statistiques & heatmap<\/p>\r\n

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Voir toutes les statistiques globales.<\/p>\r\n

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Voir ses propres statistiques.<\/p>\r\n

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Voir la heatmap globale.<\/p>\r\n

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Voir sa propre heatmap.<\/p>\r\n

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Fonctionnalit\u00e9s d\u2019appels<\/p>\r\n

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Utiliser les appels en live avec \u00e9coute discr\u00e8te (Call Whisper).<\/p>\r\n

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Voir les tags d\u2019appel.<\/p>\r\n

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Ajouter ou modifier les tags d\u2019appel.<\/p>\r\n

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\u00c9couter et t\u00e9l\u00e9charger les enregistrements d\u2019appel de tout les utilisateurs<\/p>\r\n

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Modifier ou supprimer un enregistrement.<\/p>\r\n

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Plus de fonctionnalit\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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R\u00e9attribuez des num\u00e9ros mobiles<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Un d\u00e9part ? R\u00e9-attribuez un num\u00e9ro \u00e0 un autre collaborateur en quelques clics.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Conservez votre num\u00e9ro mobile<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Transf\u00e9rez vos num\u00e9ros professionnels actuels chez Onoff Business en quelques \u00e9tapes simples.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Achetez des cr\u00e9dits d'appel<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Achetez du cr\u00e9dit et donnez de la flexibilit\u00e9 \u00e0 vos \u00e9quipes pour passer des appels internationaux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tToutes les fonctionnalit\u00e9s<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Retrouvez tout le d\u00e9tail des r\u00f4les et permissions : simplicit\u00e9 d\u2019usage pour les utilisateurs et contr\u00f4le pr\u00e9cis pour les administrateurs, tout en pr\u00e9parant le terrain pour une gestion plus fine des droits.<\/p>\n","protected":false},"author":13,"featured_media":7892,"parent":2509,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-7889","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nGestion des r\u00f4les et permissions - Onoff Business<\/title>\n<meta name=\"description\" content=\"R\u00f4les personnalis\u00e9s, droits par utilisateur, vue compl\u00e8te des fonctionnalit\u00e9s accessibles par profil, et matrice claire des permissions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.onoff.app\/fr\/fonctionnalites\/plateforme\/interface-d-administration\/roles-et-permissions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gestion des r\u00f4les et permissions - 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