{"id":7093,"date":"2024-06-06T16:39:30","date_gmt":"2024-06-06T14:39:30","guid":{"rendered":"https:\/\/business.onoff.app\/?page_id=7093"},"modified":"2025-03-03T18:30:18","modified_gmt":"2025-03-03T17:30:18","slug":"zendesk-support","status":"publish","type":"page","link":"https:\/\/business.onoff.app\/fr\/zendesk-support\/","title":{"rendered":"Int\u00e9gration Zendesk Support"},"content":{"rendered":"\t\t
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Int\u00e9gration Zendesk Support\navec Onoff Business<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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nt\u00e9gration Onoff Business avec Zendesk Support : lib\u00e9rez le plein potentiel de votre syst\u00e8me de support client\u00a0<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEssayer maintenant<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInstaller l'int\u00e9gration<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Salesforce x Onoff Business<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Salesforce est l\u2019outil de CRM qui permet une vue 360\u00b0 sur les op\u00e9rations de vente de vos commerciaux, et pas que ! Cette solution compl\u00e8te r\u00e9unit vos \u00e9quipes de vente, de marketing, e-commerce et IT en une seule plateforme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Zendesk x Onoff Business\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Int\u00e9gration Onoff Business avec Zendesk Support : En combinant les capacit\u00e9s d\u2019automatisation avanc\u00e9es et le support omnicanal de Zendesk avec les solutions de communication innovantes d\u2019Onoff Business, vous pouvez am\u00e9liorer l\u2019efficacit\u00e9 de votre service client, rationaliser la gestion des communications et garantir que vos donn\u00e9es clients sont toujours \u00e0 jour. D\u00e9couvrez comment cette int\u00e9gration peut transformer vos op\u00e9rations de support et am\u00e9liorer la satisfaction de vos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Pourquoi une int\u00e9gration avec Zendesk Support ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Synchronisation des contacts et analyse personnalis\u00e9e pour une gestion optimale\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L\u2019int\u00e9gration entre Zendesk Support et Onoff Business vous permet d\u2019importer et d\u2019exporter facilement vos contacts. Ainsi, vos donn\u00e9es clients sont toujours \u00e0 jour, assurant une gestion efficace et une satisfaction accrue. Utilisez des analyses et rapports personnalisables pour suivre les performances et atteindre vos objectifs de satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Int\u00e9gration<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Automatisation des tickets de support pour une gestion optimis\u00e9e des interactions clients<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Int\u00e9grez votre compte Zendesk Support avec Onoff Business pour cr\u00e9er automatiquement des tickets de support pour chaque appel, message vocal et SMS. Cette fonctionnalit\u00e9 garantit que chaque interaction client est suivie et trait\u00e9e efficacement, r\u00e9duisant ainsi le volume de requ\u00eates de 27 % et am\u00e9liorant le temps de prise en charge moyen de 25 %.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Acc\u00e8s rapide aux informations clients pour une communication fluidifi\u00e9e et efficace<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Avec l\u2019int\u00e9gration de Zendesk Support, vous pouvez acc\u00e9der rapidement aux informations des clients directement sur votre page de contact Onoff Business. Cette synchronisation facilite la gestion de la communication, rendant les \u00e9changes plus fluides et efficaces. Proposez un service client rapide et coh\u00e9rent en ayant toutes les informations n\u00e9cessaires \u00e0 port\u00e9e de main.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Connectez Zendesk Support \u00e0 Onoff Business<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connectez la t\u00e9l\u00e9phonie d\u2019entreprise Onoff Business avec votre outil Zendesk Support pour am\u00e9liorer l\u2019efficacit\u00e9, r\u00e9duire le volume de requ\u00eates et augmenter la satisfaction client, tout en assurant un retour sur investissement significatif.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEssayer maintenant<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Int\u00e9gration Zendesk Sell avec Onoff Business : gestion des appels simplifi\u00e9e, service client optimis\u00e9 centralisation de toutes vos donn\u00e9es clients au m\u00eame endroit.<\/p>\n","protected":false},"author":13,"featured_media":7746,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-7093","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nIntegration Zendesk Support et Onoff Business<\/title>\n<meta name=\"description\" content=\"Integration Zendesk Support et Onoff Business : service client optimis\u00e9 centralisation de toutes vos donn\u00e9es clients au m\u00eame endroit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.onoff.app\/fr\/zendesk-support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" 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