{"id":6905,"date":"2024-06-06T11:37:02","date_gmt":"2024-06-06T09:37:02","guid":{"rendered":"https:\/\/business.onoff.app\/?page_id=6905"},"modified":"2024-06-06T14:50:45","modified_gmt":"2024-06-06T12:50:45","slug":"freshdesk","status":"publish","type":"page","link":"https:\/\/business.onoff.app\/fr\/freshdesk\/","title":{"rendered":"Int\u00e9gration freshdesk"},"content":{"rendered":"\t\t
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Int\u00e9gration Freshdesk avec Onoff Business<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Int\u00e9gration Onoff Business avec Freshdesk : lib\u00e9rez le plein potentiel de votre syst\u00e8me de support client\u00a0<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEssayer maintenant<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInstaller l'int\u00e9gration<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Nos clients qui ont d\u00e9ploy\u00e9s Pipedrive + Onoff Business<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Freshdesk x Onoff Business\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Int\u00e9gration Onoff Business avec Freshdesk : En combinant les capacit\u00e9s d’automatisation avanc\u00e9es et le support omnicanal de Freshdesk avec les solutions de communication innovantes d’Onoff Business, vous pouvez am\u00e9liorer l’efficacit\u00e9 de votre service client, rationaliser la gestion des communications et garantir que vos donn\u00e9es clients sont toujours \u00e0 jour. D\u00e9couvrez comment cette int\u00e9gration puissante peut transformer vos op\u00e9rations de support et am\u00e9liorer la satisfaction de vos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Pourquoi une int\u00e9gration avec Freshdesk ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Synchronisation des contacts et analyse personnalis\u00e9e pour une gestion optimale<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L’int\u00e9gration entre Freshdesk Support et Onoff Business vous permet d’importer et d’exporter facilement vos contacts. Ainsi, vos donn\u00e9es clients sont toujours \u00e0 jour, assurant une gestion efficace et une satisfaction accrue. Utilisez des analyses et rapports personnalisables pour suivre les performances et atteindre vos objectifs de satisfaction.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Automatisation des tickets de support pour une gestion optimis\u00e9e des interactions clients<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Int\u00e9grez votre compte Freshdesk Support avec Onoff Business pour cr\u00e9er automatiquement des tickets de support pour chaque appel, message vocal et SMS. Cette fonctionnalit\u00e9 garantit que chaque interaction client est suivie et trait\u00e9e efficacement, r\u00e9duisant ainsi le volume de requ\u00eates de 27 % et am\u00e9liorant le temps de prise en charge moyen de 25 %.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Acc\u00e8s rapide aux informations clients pour une communication fluidifi\u00e9e et efficace<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Avec l’int\u00e9gration de Freshdesk Support, vous pouvez acc\u00e9der rapidement aux informations des clients directement sur votre page de contact Onoff Business. Cette synchronisation facilite la gestion de la communication, rendant les \u00e9changes plus fluides et efficaces. Proposez un service client rapide et coh\u00e9rent en ayant toutes les informations n\u00e9cessaires \u00e0 port\u00e9e de main.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Connectez Freshdesk \u00e0 Onoff Business<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connectez la t\u00e9l\u00e9phonie d\u2019entreprise Onoff Business avec votre outil Freshdesk pour\u00a0am\u00e9liorer l’efficacit\u00e9, r\u00e9duire le volume de requ\u00eates et augmenter la satisfaction client, tout en assurant un retour sur investissement significatif.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tConnecter \u00e0 mon compte<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Int\u00e9gration Freshdesk avec la t\u00e9l\u00e9phonie Onoff Business L’int\u00e9gration Freshdesk avec Onoff Business : lib\u00e9rez le plein potentiel de votre syst\u00e8me de support client\u00a0 Essayer maintenant Installer l’int\u00e9gration Nos clients qui ont d\u00e9ploy\u00e9s Pipedrive + Onoff Business Freshdesk x Onoff Business En combinant les capacit\u00e9s d’automatisation avanc\u00e9es et le support omnicanal de Freshdesk avec les solutions […]<\/p>\n","protected":false},"author":14,"featured_media":7076,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-6905","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nInt\u00e9gration Onoff Business avec Freshdesk<\/title>\n<meta name=\"description\" content=\"Int\u00e9gration Freshdesk et Onoff Business : Un service client rapide & coh\u00e9rent avec automatisations avanc\u00e9es et gestion simplifi\u00e9e des tickets\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.onoff.app\/fr\/freshdesk\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Int\u00e9gration Onoff Business avec Freshdesk\" \/>\n<meta property=\"og:description\" content=\"Int\u00e9gration Freshdesk et Onoff Business : Un service client rapide & coh\u00e9rent avec automatisations avanc\u00e9es et gestion simplifi\u00e9e des tickets\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.onoff.app\/fr\/freshdesk\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-06T12:50:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/business.onoff.app\/wp-content\/uploads\/2024\/06\/Integration-Fresh-desk-Onoff-Business.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/business.onoff.app\/fr\/freshdesk\/\",\"url\":\"https:\/\/business.onoff.app\/fr\/freshdesk\/\",\"name\":\"Int\u00e9gration Onoff Business avec Freshdesk\",\"isPartOf\":{\"@id\":\"https:\/\/business.onoff.app\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/business.onoff.app\/fr\/freshdesk\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/business.onoff.app\/fr\/freshdesk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/business.onoff.app\/wp-content\/uploads\/2024\/06\/Integration-Fresh-desk-Onoff-Business.png\",\"datePublished\":\"2024-06-06T09:37:02+00:00\",\"dateModified\":\"2024-06-06T12:50:45+00:00\",\"description\":\"Int\u00e9gration Freshdesk et Onoff Business : Un service client rapide & coh\u00e9rent avec automatisations avanc\u00e9es et gestion simplifi\u00e9e des tickets\",\"breadcrumb\":{\"@id\":\"https:\/\/business.onoff.app\/fr\/freshdesk\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/business.onoff.app\/fr\/freshdesk\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/business.onoff.app\/fr\/freshdesk\/#primaryimage\",\"url\":\"https:\/\/business.onoff.app\/wp-content\/uploads\/2024\/06\/Integration-Fresh-desk-Onoff-Business.png\",\"contentUrl\":\"https:\/\/business.onoff.app\/wp-content\/uploads\/2024\/06\/Integration-Fresh-desk-Onoff-Business.png\",\"width\":1920,\"height\":1080,\"caption\":\"Integration Fresh desk - 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